Delays, Cancellations and Lost Bags at a French Airport
Cope with a delayed then cancelled flight, get rebooked and report a lost suitcase at a French airport.
Under the EU's air passenger rules, a flight that lands three or more hours late, or is cancelled at short notice, usually entitles you to 250 to 600 € in compensation, unless the cause is extraordinary, such as bad weather or an air traffic control strike. Whatever the cause, the airline must give you meals and, if you're stuck overnight, a hotel. Strikes by French air traffic controllers are a regular cause of cancellations, and a lost bag must be reported at the airline's baggage desk before you leave the reclaim hall.
- 1
Mon vol a au moins trois heures de retard.
My flight's delayed by at least three hours.
- 2
Est-ce qu'il va encore être retardé ?
Is it going to be pushed back again?
- 3
Ils viennent d'annuler notre vol.
They've just cancelled our flight.
- 4
Je vais rater ma correspondance.
I'm going to miss my connection.
- 5
Vous pourriez me mettre sur le prochain vol ?
Could you put me on the next flight?
- 6
La compagnie va nous donner quelque chose ?
Is the airline going to give us anything?
- 7
Ils distribuent des bons repas au comptoir.
They're handing out meal vouchers at the desk.
- 8
Avec un retard pareil, vous avez droit à une indemnisation.
With a delay that long, you're entitled to compensation.
- 9
Gardez votre carte d'embarquement, au cas où.
Keep your boarding pass, just in case.
- 10
Ils ont changé de porte au dernier moment.
They've changed the gate at the last minute.
- 11
Dernier appel pour les passagers du vol à destination de Lille.
Last call for passengers on the flight to Lille.
- 12
S'ils ne nous disent rien bientôt, je vais faire une réclamation.
If they don't tell us something soon, I'm going to complain.
- 13
Ce n'est pas leur faute, c'est à cause de la météo.
It's not their fault, it's because of the weather.
- 14
Il y a une grève des contrôleurs aériens.
There's an air traffic controllers' strike.
- 15
Je préfère attendre, même si ça prend toute la nuit.
I'd rather wait, even if it takes all night.
- 16
Vous allez me payer l'hôtel ?
Are you going to pay for my hotel?
- 17
Je te préviens dès qu'on embarque.
I'll let you know as soon as we board. (to your partner)
- 18
Ne m'attends pas, je vais rentrer super tard.
Don't wait up for me, I'll be home really late. (to your partner)
- 19
Et en plus, ils ont perdu ma valise.
And on top of that, they've lost my suitcase.
- 20
Où est-ce que je peux déclarer la perte de ma valise ?
Where can I report my lost suitcase?