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A2French·20 cards

Your First Shifts in a French Shop

Greet customers, find sizes, ring up sales and handle returns in a French clothes shop.

In French shops you always greet customers with « Bonjour » and use vous; colleagues usually say tu to each other. The official sales (les soldes) happen twice a year on dates fixed nationally, in winter and summer. Single-use plastic bags are banned, so shops often charge a few cents for a paper or reusable bag, and contactless card payment works up to 50 €; for returns, many shops offer an exchange or a credit note (un avoir) rather than a refund.

Fashion shop interior with customer and saleswoman interacting over clothes shopping.
Photo: Arina Krasnikova on Pexels
  1. 1

    Bonjour, je peux vous aider ?

    Hello, can I help you?

  2. 2

    Je regarde, merci.

    I'm just looking, thanks.

  3. 3

    Vous faites quelle taille ?

    What size are you?

  4. 4

    Les cabines d'essayage sont au fond.

    The fitting rooms are at the back.

  5. 5

    Je vais voir en réserve.

    I'll check in the stockroom.

  6. 6

    On ne l'a plus en bleu.

    We don't have it in blue any more.

  7. 7

    Il est soldé.

    It's reduced in the sales.

  8. 8

    Vous avez la carte de fidélité ?

    Do you have our loyalty card?

  9. 9

    Vous voulez un sac ? Il est à 10 centimes.

    Would you like a bag? It's 10 cents.

  10. 10

    Carte ou espèces ?

    Card or cash?

  11. 11

    Vous pouvez payer sans contact.

    You can pay contactless.

  12. 12

    Voici votre ticket.

    Here's your receipt.

  13. 13

    Vous voulez l'échanger ou vous faire rembourser ?

    Would you like to exchange it or get a refund?

  14. 14

    Vous avez trente jours pour le rapporter.

    You have 30 days to bring it back.

  15. 15

    Je peux vous faire un avoir.

    I can give you a credit note.

  16. 16

    On ferme à 19 heures.

    We close at 7 pm.

  17. 17

    Tu peux me remplacer à la caisse ?

    Can you cover the till for me?

  18. 18

    Je suis en pause.

    I'm on my break.

  19. 19

    Il faut ranger les rayons avant la fermeture.

    We need to tidy the shelves before closing.

  20. 20

    Bonne journée !

    Have a nice day!