Losing Your Phone in Spain
Search for a lost phone, report a theft and block your SIM in Spain.
If your móvil goes missing in a Spanish city, the first stop is often the metro's lost property office; if it was stolen, you file a denuncia at a Policía Nacional station, which insurers ask for. Then you call or visit your operator to block the SIM and get a duplicado, showing your DNI, NIE or passport. These cards follow a night out in Madrid that ends without a phone, and the next morning's errands.
- 1
Creo que he perdido el móvil.
I think I've lost my phone.
- 2
¿Cuándo fue la última vez que lo tuviste en la mano?
When was the last time you had it in your hand?
- 3
Llámame, a ver si suena.
Call me and let's see if it rings.
- 4
Lo tengo en silencio.
I've got it on silent.
- 5
Lo llevaba encima en el metro.
I had it on me on the metro.
- 6
Creo que me lo han robado.
I think someone's stolen it.
- 7
En esa línea hay muchos carteristas.
There are loads of pickpockets on that line.
- 8
¿Has probado a localizarlo desde otro móvil?
Have you tried finding it from another phone?
- 9
Pone que está sin conexión.
It says it's offline.
- 10
¿Hay una oficina de objetos perdidos?
Is there a lost property office?
- 11
¿Alguien ha entregado un móvil negro?
Has anyone handed in a black phone?
- 12
Necesito bloquear la SIM cuanto antes.
I need to block the SIM as soon as possible.
- 13
¿Me podéis dar un duplicado de la tarjeta?
Can you give me a replacement SIM?
- 14
Vengo a denunciar un robo.
I've come to report a theft.
- 15
Necesito la denuncia para el seguro.
I need the police report for the insurance.
- 16
El IMEI viene en la caja, la tengo en casa.
The IMEI is on the box, I've got it at home.
- 17
Tenía todas mis fotos ahí.
All my photos were on it.
- 18
No te agobies, que solo es un móvil.
Don't stress, it's only a phone.
- 19
Menos mal que tengo copia de seguridad en la nube.
Luckily I've got everything backed up in the cloud.
- 20
¿Me dejas tu móvil para llamar al banco?
Can I borrow your phone to call the bank?